Contact Us
Last updated: September 26, 2026
Thank you for visiting Healvival. We can assist with products, orders, payments, shipping, tracking, damaged or incorrect items, returns, refunds, exchanges, and website policies.
Customer Service
- Email: service@healvival.com
- Telephone: +86 13583649264
- Business hours: Monday–Friday, 9:00 AM–6:00 PM (PDT)
- Response time: We reply to all emails within 24 business hours.
Include your order number when contacting us about an existing order. Do not send complete payment card numbers, security codes, PINs, passwords, or banking credentials.
Business Information
- Brand name: Healvival
- Official website: https://Healvival.com
- Legal business name: Shenzhen Maijuke Network Technology Co., Ltd.
- Person in charge: Wei Quan
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Registered business address:
Room 416, 2nd Building, No.17 Jingqing Road, Bao'an Community, Yuanshan Subdistrict, Longgang District, Shenzhen City, China
- Customer service email: service@healvival.com
- Telephone: +86 13583649264
Returns
Contact service@healvival.com before returning an item. Do not send an unauthorized return. We will provide the appropriate return instructions and confirm the return address after reviewing an eligible request. The return facility is located in China; do not send any item to the registered business address unless we expressly instruct you to do so.